May 30, 20222 min read

Why You Need To Outsource Your IT Support

With our IT Support, you can focus your energy on other aspects of your business. Partnering with us ensures disaster recovery and business continuity - The best part is, you SAVE COST!

The needs of our clients have always been our top priority, providing excellent customer service, and working toward the best interests of our clients.

Here are some reasons you need to outsource your IT support services with us:

FREQUENT INTERNET DOWNTIME:

If your internet isn't working, neither is your business. IT problems greatly lessen your staff productivity, which costs companies money, frustration, delayed deliverables, and wasted time, among so many other things. You shouldn't have to put up with preventable downtime.

FREQUENT SECURITY BREACHES:

Several businesses tend to think of cybersecurity as a one-time project. You set up basic IT security policies, implement a few cybersecurity tools, and then forget about it. After implementing your IT security controls, you may be lulled into a false sense of security.

It's also a common misconception among small business owners that they are too small a target for cybercriminals. This can’t be further from the truth. 43% of cyber attacks were targeted at small businesses according to the 2019 Data Breach Investigations Report by Verizon. What’s more fascinating is that only 14% of small businesses rate their cybersecurity as exceptionally effective.

LONGER MEETINGS THAN PLANNED:

You probably spend a fair amount of time during or before every meeting fiddling with the WiFi in your conference room. When your team finally connects, then comes to the dreaded "c..c..can you see my screen now?". And when everything appears to work, you still have to deal with a bad network. But really, “technical difficulties” should be a thing of the past and your meetings shouldn't last longer than planned when you outsource your IT.

Virtual meetings and video conferencing technologies are supposed to make collaborative activities easier and more efficient. If a room full of people has to wait while you try to go live for the umpteenth time, you should ask yourself...

SLOW COMPUTER SYSTEMS:

System hanging and crashes, lagging, software bugs, viruses, RAM overload, etc. are some of the IT issues that cause work computer systems to become frustratingly slow. These often dampen staff productivity and creativity on the job. A good outsourced IT support service will enable companies to prevent and fix these problems. If these problems frequently happen in your business, and there seem to be new issues concurrently, chances are, you need a better outsourced IT service provider.

A reliable and experienced IT services company, like Tranter IT will:

Help you weed out the common cybersecurity issues
Implement IT security best practices and updates.
Conduct penetration tests and phishing drills to detect and fix vulnerabilities.
Set up a comprehensive backup and disaster recovery plan.
Reduce downtime and operational overhead
Increase company and staff efficiency and productivity.
Deliver over 99% of the Service Level Agreement.